Testimonials

Lily was prompt (we went from offer to closed in only 10 days), professional, and always willing to help us in our search for a new home. She not only is knowledgeable but was willing to help us in any way she could to make our purchase go smoothly and to find us what we were looking for. She is a pleasure to work with and we would certainly recommend her to anyone who was looking for an agent.
GARY & LINH S.
 
"We approached Lily to sell our home in late spring. This was our second experience using her as our agent as we purchased that same home from her previously. She met with us and gave us great pointers on how to stage our home for the best possible results. 
We barely had the sign in our front lawn and Lily had already lined up 5 showings within the first week. She was honest and worked hard to get us the best possible deal and we ended up accepting an offer within 24 hours of listing our home. I will most definitely rely on Lily for any real estate needs we have in the future! You will not be disappointed by her courteous, professional and honest attitude!"
LISA M.
 
"Lily provided the highest level of expertise in assisting me in my home search. She provides results that are expected from among the best in her field. Her attention to my personal needs were exemplary. I highly recommend Lily as a real estate agent of choice."
DWAYNE T.
 
"Lily is a professional and well-informed realtor who makes the whole home buying process as stress free as possible. Lily also pays attention to what the client's wants and needs are and delivers on that."
CLAUDIA & BRETT F.
 
“My husband and I met Lily at an Open House late last year. Her personality and easy going nature made it very easy for us to decide that we wanted her as our agent. Right from the start, Lily exuded professionalism, knowledge and always made time to answer all our questions and concerns. Throughout this entire process we have been impressed with her thoroughness, kindness, honesty and knowledge. It would be our pleasure to recommend Lily to anyone wanting to buy or sell real estate in the Niagara Region." 
CHRISTINE H.
 
“My husband and I recently had the honors of working with Lily Ruggi from Reio Realty and we couldn’t have been happier. Downsizing as we knew it was not going to be easy; however we were very confident that Lily would help us find the right home. And that is what she did after a few months of looking, we found the one. She was very informative and kept us up to date daily with new listings. She allowed us to decide on our home with self-assurance and certainty before we agreed to purchase. Lily’s expert advice prior to putting our home on the market we believe is what helped ours sell. She introduced us to Anna Topolinksky of Images Staged with Flair who came into our home and suggested how to organize and accessorize our home to ‘make it sell’. In doing this we had showings right off the start and had many compliments on our home. We will definitely work with Lily in the future and would highly recommend her to all of our friends and family looking for a sincere, dedicated and knowledgeable real estate agent. Lily takes her job personally and it shows in every aspect from selling to buying. She truly loves what she does and you see it in the hard work she puts forth for her clients. We thank you Lily for everything you did for us. We feel we have not only gained a great real estate agent for future use but also a good friend.”
SUZANNE & GINO L.
 
The wife and I haven't bought a house in over three decades. We were looking for our dream house and could not have chosen a better,. more professional real estate agent other than Lily. She helped us through every stage of the purchase with such ease and comfort you would of thought that she had been doing this all her life. If you like professionalism, determination and friendliness, I would choose Lily again in a heartbeat! Thanks Lily, our dream house has come true because of you. Al and Sharon.
ALLAN AND SHARON S.
 
" I am writing to thank you for being so helpful and kind to me when I was looking to move. Firstly, you have been on hand to answer any questions I had and it was nice to be taken seriously by someone. Secondly, you seemed more than happy to help and I wanted to send this as a way of showing you how much I appreciated all your help and to thank you for all you have done. Conclusively, we are happily settled and enjoying our new home!!"
OMAR A.
 
'I was impressed with Lily's professionalism and great service from the get-go. She handled all of my business and questions promptly and discretely, and I liked that she was comfortable with doing things in a modern way (online, via email, etc.). I felt that she went the extra mile to help me in many ways. I would recommend Lily Ruggi to any prospective seller or buyer. Lily made the experience enjoyable and as uncomplicated as possible. Thank you Lily!'
SEAN P.
 
"I would like to say that Lily Ruggi is a very good Real Estate person to have on your side. Lily is cooperative, right on the ball and it was pleasure to have her as my agent. I would highly recommend her.
PAT D.
 
"It was a pleasure to deal with Lily who assisted us with the purchase of our first home! Being first time homebuyers, we really appreciated Lily's patience and ability to accommodate our schedules. Lily was always open to meeting when it worked best for us, after work, early in the mornings and weekends! We felt that Lily was a great match for us in this process and really took the time to understand our needs! We would gladly recommend Lily to others!"
DUSTIN & LANA
 
My Husband and I have bought and sold a few houses since we moved to Niagara falls in 2002, to be honest we had a bad experience when we were selling two of our houses which did not make us fond of real estates agents, then we met Lily Ruggi in 2011 when we were looking to buy a house in a new sub division and bought a house through her, we found her very professional, informative, friendly and developed a good relationship with her, now whenever we need a real estate agent we always contact her, which we did when we sold our house in the beginning of 2015, we recommend her to any one who is looking to buy or sell a house in the Niagara region. We wish her the best for the future.

NAVEED & ZEBA M
 
As a first time home buyer, Lily was a lifesaver to have as a realtor.
The woman has the patience of a saint! I wasn’t very confident in making a decision when it came to buying but she was very supportive through it all.
I had never purchased a home and had no idea what to expect.
Lily walked me through each step and was very accommodating. 
All my questions were answered quickly whether it was through email, phone calls or texts. 
There is no one else I would trust for my real estate needs.
TAMMY P.

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